Protecting our Brands

Our Commitment Against Counterfeiting

Coach and its parent company Tapestry, Inc. care about the quality, workmanship and authenticity of every product we sell. Counterfeiting is illegal. Counterfeit products do not undergo inspection processes and often do not adhere to safety, health and wage regulations, including child labor and human rights laws. Counterfeiting has been linked to organized crime, child labor, and terrorism. Counterfeits can also harm the economy, including through lost revenues, jobs and taxes. It is estimated that counterfeiting costs the United States economy 250 to 500 billion dollars a year.

Our Brand Protection and Anti-Counterfeiting Efforts

To help protect our Coach brand and consumers from counterfeits, we work with law enforcement and customs officials in the United States and around the world to stop the shipment and sale of counterfeit goods. We also monitor online and offline channels for counterfeit merchandise.

Authorized Channels

Authentic Coach products are sold by Coach retail and outlet stores and online at malaysia.coach.com and malaysia.coachoutlet.com, or at authorized department stores and specialty stores. To find a store near you, visit our store locator. We do not respond to requests to authenticate product or identify authorized distributors. Please note that if a deal or price sounds too good to be true, it probably is. We do not sell our products at flea markets, through street vendors, or in kiosks in malls.

Be wary of counterfeit websites which claim to be “official.” Websites offering counterfeit product often use misspellings of the actual word “Coach” in the URL. They may also imitate the layout and overall appearance of coach.com. These websites may also appear on search engine results. A few examples are: coachoutletfactory.org, coachbags.biz, coachonline.us.com

Auction websites may have counterfeit goods available for purchase despite language on the product’s listing claiming that it is “authentic.”

Reporting Counterfeits

You can report infringing and counterfeit listings through our counterfeit reporting form, which you can access here. You can also make a report by calling our counterfeit hotline: 1-833-768-1778. We work to combat the unauthorized production and sale of counterfeit Coach merchandise, and appreciate any information you could share to assist us in our efforts. Please provide as much information as possible, including, for example, the location of the merchandise and the type and number of products being offered for sale. Providing as much information as possible is helpful to our anti-counterfeiting efforts.

Counterfeits can be reported using the form and the hotline anonymously. We only use your email address to file and investigate your report. You have certain rights under applicable privacy laws. Please see the applicable privacy policy at the footer of each of our brand websites in the country in which you live for more information on our data handling practices.

LEGAL

Protecting our Brands